Returns & Exchanges

At Luna Lullaby, we want you to love every purchase, but if you are not completely satisfied, we offer a hassle-free 30-day return policy for all items in original condition. Whether it's a change of heart or a defective product, our team is here to ensure your shopping experience remains peaceful and positive.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the product is unused.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund to the original payment method within 5-7 business days.